Troubleshooting for Plumbing

1. Is there a water leak?

1. • Locate the source of the leak. Check under sinks, around pipes, and near fixtures.
   • Shut off the water supply to the affected area using the shut-off valve or the main water supply if needed.
   • If the leak is from a faucet or fixture, try tightening the connections or replacing worn-out washers or gaskets.
   • For more severe leaks or burst pipes, it's best to contact the building management immediately for assistance. And dispatch the plumber on high priority.

2. Is there a clogged drain?

• Attempt to clear the clog using a plunger. Apply firm, consistent pressure to create suction and dislodge the blockage.

• Use a drain snake or auger to reach deeper clogs. Insert the snake into the drain and twist or push to break up or pull out the obstruction.

• Avoid using chemical drain cleaners excessively as they can damage pipes. If the clog persists, dispatch a plumber for professional assistance.

3. Is the toilet running continuously?

• Check the toilet tank to see if the flapper is properly seated. Adjust or replace the flapper if necessary.

• Inspect the fill valve or ballcock for any issues. Adjust or replace it if needed.
• Ensure that the float arm is not rubbing against any other parts, causing the continuous running.
• If the problem persists, it's advisable to dispatch a plumber to assess and repair the toilet.

4. Is the water pressure too low?

• Check if the low water pressure is affecting all fixtures or only specific ones.
• Advise the tenants to try to clean or replace aerators on faucets and showerheads, as they can become clogged with sediment.
• Verify that the main water supply valve is fully open.

• • • Water Shut Off Valves : https://youtu.be/wC3PjBHHCM0

• If the issue persists, there may be a problem with the plumbing system or water supply. Dispatch a plumber for further inspection.

5. Is the water heater not functioning properly?

 

• Check if the pilot light on a gas water heater is lit. If not, relight it according to the manufacturer's instructions.

• For electric water heaters, request the tenant to check the circuit breaker to ensure it hasn't tripped.
• Test the pressure relief valve by lifting the lever slightly and allowing some water to flow. If it doesn't release water or is leaking, it may need replacement.
• If the water heater continues to have issues, dispatch a plumber for urgent assistance or contact the company it is rented out to for professional assistance.

6. Is there a leaky faucet or plumbing fixture?  

• Identify the source of the leak and determine if it's from the faucet, handle, or plumbing connections.

• Tighten the faucet handle or connections if they are loose.
• Dispatch the plumber to replace worn-out washers or seals in the faucet to stop leaks.

7. Is there a sewer odor in the house?

• Request the tenants to inspect all drains, traps, and plumbing fixtures for any signs of leakage or damage.
• Advise the tenants to pour water down infrequently used drains to refill the trap and prevent sewer gas from entering.
• If the odor persists, it may indicate a larger issue with the sewer or septic system of the building. Contact the building management to investigate and resolve the problem. And if is a unit isolated issue, dispatch a plumber.